ONGOING SUPPORT IN DELIVERING HAPPY TENANTS, HOME OWNERS AND COMMUNITIES

Client: Home Group

One of the largest providers of housing and supported housing services in the UK with a turnover of over £325 million.
Houses over 120,000 people a year, managing 55,000 homes in over 200 local authority areas in England, Scotland and Wales.

Service

  • Provision of Asbestos Consultancy Services
  • Surveying
  • Testing
  • Removal Monitoring
  • Technical Specification and Tender Consultancy
  • Asbestos Management Policy
  • Plan Audit and Review, UKATA Asbestos Awareness Training
  • BOHS P405 Management of Asbestos in Buildings

Challenges

  • Delivery of services to tenanted properties ensuring HSG264guidelines are followed without creating unnecessary disruption to tenants
  • Ensuring capital improvement schemes are provided with adequate asbestos survey information without impacting on project delivery dates
  • Delivery of strict KPIs on void, repairs and maintenance programmes
  • Communicating with multiple project departments and delivering quality surveys to each team’s expectations

Benefits to Client

  • Adequate geographical skilled, experienced and competent resources to ensure KPIs are met
  • Central scheduling hub with trained customer service staff liaising with tenants and project teams to ensure communication and delivery
  • Easy to use Asbestos Software Solution Portal so each department and sub contractors have access to required surveys and air testing reports and compliance data

“The Home Group contract to provide asbestos management consultancy and services was awarded to ASKAMS Compliance Services Ltd in May 2015.”